This Privacy Policy describes how x111a collects, uses, stores, and protects the personal data of players registered on the x111a platform, including all Pakistani users who access x111a's casino, sports betting, and payment services. By registering an account or using x111a in any capacity, you consent to the data practices described in this policy. Please read it carefully.
Your data is processed in accordance with applicable data protection principles · x111a does not sell personal data to third parties
Six core principles that govern how x111a handles your personal data
x111a uses SSL/TLS encryption for all data transmitted between your device and our platform. Account data, KYC documents, and PKR transaction records are stored in encrypted form with access restricted to authorised personnel only.
x111a does not sell, rent, or trade your personal information to third parties for marketing purposes. Your Pakistani mobile number, CNIC details, and payment data are never made available to advertisers or data brokers.
You have the right to access the personal data x111a holds about you, request corrections to inaccurate information, and request account deletion subject to x111a's legal retention obligations. Requests are processed within 30 days of submission.
x111a collects only the personal data necessary to provide and operate the platform, verify player identity for KYC compliance, process PKR transactions, and fulfil legal obligations. Data is not collected beyond what these purposes require.
x111a retains personal data only for as long as required to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data is typically retained for a minimum of 5 years following account closure to satisfy anti-money laundering record-keeping requirements.
Responsible gaming data — including self-exclusion requests, deposit limit settings, and any disclosures made during problem gambling interactions — is treated with enhanced confidentiality and is not used for marketing profiling purposes.
x111a operates the online casino and sports betting platform accessible at x111a.app ("Platform"). For the purposes of this Privacy Policy, x111a acts as the data controller in respect of all personal data collected from registered players and website visitors. As data controller, x111a is responsible for determining the purposes and means of processing personal data submitted through or generated by use of the x111a platform.
Questions, requests, or concerns regarding this Privacy Policy or x111a's data practices should be directed to the x111a data protection contact at [email protected]. x111a acknowledges data-related enquiries within 5 business days and provides substantive responses within 30 days.
x111a collects personal data through registration, account activity, identity verification, payment processing, customer support interactions, and platform usage. The categories of personal data x111a collects are set out below:
| Category | Data Types | Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, Pakistani mobile number, email address, city | Account creation, age verification, communications |
| Identity / KYC Data | CNIC number, CNIC image, selfie photograph | Identity verification, AML compliance, withdrawal processing |
| Payment Data | JazzCash/Easypaisa account identifiers, bank account details (last 4 digits), transaction history in PKR | Deposit processing, withdrawal, fraud prevention |
| Account Activity Data | Login timestamps, game history, bet records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, mobile network carrier | Security, fraud detection, platform optimisation |
| Support Data | Chat transcripts, email correspondence, support ticket content | Query resolution, quality assurance, dispute records |
x111a does not collect sensitive personal data such as religious beliefs, political opinions, or medical history unless voluntarily disclosed by a player in the context of a responsible gaming interaction, in which case such information is handled with enhanced confidentiality.
x111a processes personal data for the following purposes:
x111a processes personal data on the following legal bases:
5.1 No Sale of Data. x111a does not sell, rent, exchange, or otherwise make your personal data available to third parties for their independent commercial or marketing use.
5.2 Service Providers. x111a may share personal data with third-party service providers who process data on x111a's behalf and under x111a's instructions. These include: identity verification providers (for KYC processing of Pakistani CNIC documents); payment processing partners (JazzCash, Easypaisa, banking partners); fraud detection technology providers; cloud hosting infrastructure providers; and customer support software providers. All such providers are bound by data processing agreements restricting use of your data to the specified purpose.
5.3 Game Providers. Some x111a casino games are provided by third-party game studios operating under international gaming licences. These providers may receive anonymised session data necessary to operate the game (such as bet amounts, game ID, and session token). Game providers do not receive your name, CNIC, mobile number, or payment details.
5.4 Legal Disclosure. x111a may disclose personal data where required by a lawful order, subpoena, court order, or request from a regulatory authority. x111a will, where legally permitted, notify affected players of such requests before disclosure.
5.5 Business Transfers. In the event of a merger, acquisition, or transfer of x111a's business operations, personal data held by x111a may transfer to the acquiring entity as part of that transaction. Affected players will be notified of any change in data controller in advance of such a transfer.
x111a collects and processes identity documentation — including Pakistani CNIC photographs and selfie images — as part of its Know Your Customer (KYC) obligations. This data is used exclusively to verify the age and identity of players before processing withdrawals and to comply with applicable anti-money laundering (AML) requirements.
KYC documentation is stored in encrypted form with access restricted to x111a's compliance team. KYC data is not shared with third parties except for the purpose of conducting identity verification checks through x111a's authorised KYC service provider. KYC records are retained for a minimum of 5 years following account closure in accordance with applicable AML record-keeping obligations.
Where a player's KYC submission cannot be verified — for example due to poor image quality or discrepancies with registration information — x111a support will contact the player by email to request corrected documentation before withdrawal requests are processed.
7.1 Cookie Use. x111a uses cookies and similar tracking technologies on the platform for the following purposes: maintaining your authenticated x111a login session; remembering user preferences and settings; detecting fraud and suspicious access patterns; and analysing aggregated platform usage to improve performance for Pakistani users on mobile networks.
7.2 Essential Cookies. Session and security cookies necessary for the x111a platform to function — including those maintaining your logged-in state and enabling game functionality — are essential and cannot be disabled without impairing platform use.
7.3 Analytics Cookies. x111a may use analytics cookies to collect aggregated, anonymised data about how players navigate and use the platform. This data is used solely for platform improvement and is not linked to individual player identities.
7.4 Cookie Management. You may manage non-essential cookie preferences through your browser settings. Disabling cookies entirely may affect the functionality of your x111a account session and login persistence.
x111a implements technical and organisational security measures appropriate to the nature of personal data processed on the platform. Security measures include:
No data transmission over the internet or electronic storage system can be guaranteed as completely secure. x111a cannot provide an absolute guarantee against unauthorised access, but commits to implementing and maintaining industry-standard protective measures and to notifying affected players promptly in the event of a material data breach affecting their personal data.
x111a retains personal data for the periods described below, or such longer period as may be required by applicable legal obligations:
As a player at x111a, you have the following rights in respect of your personal data:
To exercise any of these rights, contact x111a at [email protected] with your registered mobile number and a description of your request. Identity verification may be required before the request is processed.
x111a may send promotional emails and platform notifications about bonuses, new game releases, PSL cricket betting markets, and x111a platform updates to players who have provided consent to receive such communications at registration or subsequently.
You may withdraw consent for marketing communications at any time by: using the unsubscribe link included in each promotional email from x111a; updating your communication preferences in Account Settings; or contacting x111a support at [email protected].
Withdrawal of marketing consent does not affect service communications necessary for your x111a account operation — such as transaction confirmations, withdrawal notifications, KYC status updates, security alerts, and account verification messages — which are sent regardless of marketing preferences.
x111a is strictly for adults aged 18 and above. x111a does not knowingly collect personal data from individuals under the age of 18. If x111a becomes aware that a player account has been created by or on behalf of a minor, that account will be immediately suspended, associated funds held pending investigation, and the personal data deleted except where retention is required to document the underage access event.
Parents and guardians of minors in Pakistan are encouraged to use parental control tools on shared devices to prevent access to the x111a platform and similar online gaming services. x111a supports the use of age verification tools and has mandatory CNIC-based KYC as part of its age-restriction enforcement.
x111a reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this document reflects the date of the most recent revision. Material changes to this policy — particularly those affecting how personal data is used or shared — will be communicated to registered players via the platform's notification system or by email to the registered address before taking effect.
Your continued use of the x111a platform following notification of policy changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you may request account closure in accordance with the account closure process described in the x111a Terms & Conditions.
For any privacy-related questions, data access requests, or concerns about x111a's data practices, contact the x111a data team:
For wider information about x111a's player obligations and platform terms, see the Terms & Conditions and Responsible Gaming pages.
Review x111a's full Terms & Conditions, Responsible Gaming commitments, or visit the FAQ for common player questions.
18+ · Play Responsibly · Follow Applicable Local Laws